< Bug management < Triage 
Starting on April 1st, 2013 and all week long with a dedicated session on April 02, we're cleaning up bug reports related to skin/theme and page rendering issues.
Skin and page rendering bug reports
What: Bug Triage of Skin and page rendering reports - see the full list of reports. We will be focusing on cleaning up, improving the quality of the reports, and retesting some on mediawiki.org or test2.wikipedia.org.
When: Week of April 01, 2013, with a dedicated Bug Day on April 02 from 16:30 UTC until 20:30 UTC. This is an ongoing activity: you can arrive / leave at any time.
Where: #wikimedia-office connect IRC channel. After joining on IRC, say Hello Bug Squad!. Look for users andre__ and valeriej. We will welcome you with instructions and help. Our progress is documented in the Bug Day Etherpad.
Who: Anyone who is interested, including you!
Why: The idea came up in the Bugsquad discussion space.
See also How to triage.
This is a weekly QA activity organized by the Bug Squad team. Join us!
Attendees
- AKlapper (WMF) (talk · contribs) - Trying to tame some bug reports and having fun hanging out with others on IRC!
- Matma_Rex (talk · contribs)
- Valeriej (talk · contribs)
- Qgil (talk · contribs)
- The Anonymouse (talk · contribs)
- Waldir (talk · contribs)
- Edokter (talk · contribs)
- Dan-nl (talk · contribs)
- ^demon (talk · contribs)
- Dantman (talk · contribs)
- feel free to add yourself here
Results
Reports
87 reports were changed in this week, 60+ of them being identifiable as part of the bugday:
Highlights
- https://bugzilla.wikimedia.org/show_bug.cgi?id=27312
- Encouraging the reporter to list this interesting feature under http://www.mediawiki.org/wiki/Mentorship_programs/Possible_projects#Raw_projects
- https://bugzilla.wikimedia.org/show_bug.cgi?id=40622
- Good point, no replies. Commented.
- https://bugzilla.wikimedia.org/show_bug.cgi?id=46486
- added accessibility keyword and priority
- https://bugzilla.wikimedia.org/show_bug.cgi?id=24481
- Still relevant, added Design keyword. Updated version.
- https://bugzilla.wikimedia.org/show_bug.cgi?id=27047
- Added patch keyword and commented. They seemed to be close to applying it.
- https://bugzilla.wikimedia.org/show_bug.cgi?id=24667
- Enhancement -> Normal. Added Easy keyword.
- https://bugzilla.wikimedia.org/show_bug.cgi?id=28131
- Asked whether it is a candidate for http://www.mediawiki.org/wiki/Mentorship_programs/Possible_projects
- https://bugzilla.wikimedia.org/show_bug.cgi?id=42193
- Cannot reproduce, asked for more information
- https://bugzilla.wikimedia.org/show_bug.cgi?id=33586
- Cannot reproduce, asked for more information
- https://bugzilla.wikimedia.org/show_bug.cgi?id=26544
- still valid
- https://bugzilla.wikimedia.org/show_bug.cgi?id=24544
- Retested and updated summary
WORKSFORME
- https://bugzilla.wikimedia.org/show_bug.cgi?id=25447
- WORKSFORME
- https://bugzilla.wikimedia.org/show_bug.cgi?id=19757
- WORKSFORME.
- https://bugzilla.wikimedia.org/show_bug.cgi?id=22463
- WORKSFORME
- https://bugzilla.wikimedia.org/show_bug.cgi?id=25234
- WORKSFORME
- https://bugzilla.wikimedia.org/show_bug.cgi?id=16928
- WORKSFORME
- https://bugzilla.wikimedia.org/show_bug.cgi?id=20842
- WORKSFORME, cannot reproduce
- https://bugzilla.wikimedia.org/show_bug.cgi?id=11687
- Close as worksforme, no answer by reporter
- https://bugzilla.wikimedia.org/show_bug.cgi?id=24779
- WORKSFORME nowadays
- https://bugzilla.wikimedia.org/show_bug.cgi?id=36626
- Still cannot reproduce plus no answer, closing as WORKSFORME
INVALID
- https://bugzilla.wikimedia.org/show_bug.cgi?id=42081
- INVALID as legacy skins have been removed
- https://bugzilla.wikimedia.org/show_bug.cgi?id=20533
- INVALID as legacy skins have been removed
- https://bugzilla.wikimedia.org/show_bug.cgi?id=23638
- INVALID as per comment 2
WONTFIX
- https://bugzilla.wikimedia.org/show_bug.cgi?id=16235#c3
- WONTFIXed as it was removed
DUPLICATE
Moved
- https://bugzilla.wikimedia.org/show_bug.cgi?id=28920
- Narrowing the request to the case explained above and moving to i18n in order
to gather the attention of maintainers sensitive with multilingual content.
- https://bugzilla.wikimedia.org/show_bug.cgi?id=38334
- moved to LQT per comment #16
- https://bugzilla.wikimedia.org/show_bug.cgi?id=45535
- Moved to the Internationalization component, it's nothing related to skins and page rendering
- https://bugzilla.wikimedia.org/show_bug.cgi?id=46225
- Moved to VisualEditor after checking with JamesF.
- https://bugzilla.wikimedia.org/show_bug.cgi?id=15489
- moved to Wikimedia > Site requests, as it asks for a server configuration change (user rights)
- https://bugzilla.wikimedia.org/show_bug.cgi?id=20807
- Moved to Internationalizaton.
- https://bugzilla.wikimedia.org/show_bug.cgi?id=8171
- Changed component: Skin and page rendering -> History/Diffs
- https://bugzilla.wikimedia.org/show_bug.cgi?id=12664
- Left a comment asking reporter how the current layout is. The report was filed in 2008, but I don't want to just close it.
- Updated URL field with a non-deleted image link
- Moved to File Management.
- https://bugzilla.wikimedia.org/show_bug.cgi?id=24591
- retested: way better now but still smaller issues left. Moved to Search
- https://bugzilla.wikimedia.org/show_bug.cgi?id=16038
- moved to Page editing as it's not skin related
Demoted
- https://bugzilla.wikimedia.org/show_bug.cgi?id=11415
- Moved to Parser and priority changed from High to Low.
- https://bugzilla.wikimedia.org/show_bug.cgi?id=14396
- It had 15 votes and a discussion that died. Poking. Normal -> Low.
- https://bugzilla.wikimedia.org/show_bug.cgi?id=23626
- Normal -> Low
- https://bugzilla.wikimedia.org/show_bug.cgi?id=24739
- Commented: I'm against. Normal -> Low. Design keyword.
- Commented: there is code for gadget available.
- https://bugzilla.wikimedia.org/show_bug.cgi?id=26292
- Enhancement -> Trivial. Normal -> Low. Can be still reproduced. Updated version.
- https://bugzilla.wikimedia.org/show_bug.cgi?id=40062
- Normal -> Lowest. In my previous projects this would smell to WONTFIX, but here...
- Link to current code on mediawiki.org
- https://bugzilla.wikimedia.org/show_bug.cgi?id=30525
- Marked as low and trivial.
- https://bugzilla.wikimedia.org/show_bug.cgi?id=28253
- Normal -> Lowest
- https://bugzilla.wikimedia.org/show_bug.cgi?id=36160
- Normal -> Low
- https://bugzilla.wikimedia.org/show_bug.cgi?id=41363
- Linked to extension providing that functionality. Normal -> Low.
- https://bugzilla.wikimedia.org/show_bug.cgi?id=32684
- Asked for retest and dropped priority from Normal -> Low
- https://bugzilla.wikimedia.org/show_bug.cgi?id=24515
- Improved bug summary, set prio to low (Level B browser)
- https://bugzilla.wikimedia.org/show_bug.cgi?id=23141
- Nomal -> Lowest
- https://bugzilla.wikimedia.org/show_bug.cgi?id=25001
- Normal -> Low. De-assigned from Trevor.
Other
- https://bugzilla.wikimedia.org/show_bug.cgi?id=32281
- Agreement to reassign all dependent bugs to Echo. CCing Andre so he can decide / execute.
- https://bugzilla.wikimedia.org/show_bug.cgi?id=10013
- Added See also https://bugzilla.wikimedia.org/show_bug.cgi?id=40763
- https://bugzilla.wikimedia.org/show_bug.cgi?id=28770
- Functionality today provided by Universal Language Selector. Proposing WORKSFORME.
- https://bugzilla.wikimedia.org/show_bug.cgi?id=29199
- De-assigned from Trevor.
- https://bugzilla.wikimedia.org/show_bug.cgi?id=13627
- Recently updated, hence only setting Version field.
- https://bugzilla.wikimedia.org/show_bug.cgi?id=38109
- added upstream keyword, and linked to upstream bug report in the See Also field.
- https://bugzilla.wikimedia.org/show_bug.cgi?id=38213
- Added a comment regarding the context and topic of the bug
- https://bugzilla.wikimedia.org/show_bug.cgi?id=23475
- Report doesn't link to a page to test and doesn't have a screenshot. Asked to retest.
- Wondering if I should change to UNCONFIRMED
- https://bugzilla.wikimedia.org/show_bug.cgi?id=26032
- Easy keyword. De-assigned from Trevor.
- https://bugzilla.wikimedia.org/show_bug.cgi?id=12693
- Still valid, improved the bug summary
- https://bugzilla.wikimedia.org/show_bug.cgi?id=34557
- Added patch-in-gerrit keyword
Promotion
- Announcement sent to social media channels.
- Invitation sent to 199 contributors with open bug reports related to this goal (14 had email delivery failures).
- Announced on English Wikipedia Village Pump.
- Reminder sent to wikitech-l.
Evaluation
- For an example, see QA/Browser testing/Search features#Evaluation.
★★★★★
- Summary: Best results so far in terms of dedicated people and reports addressed. We also fine tuned the announcement to be sent in future bug days including a URL a personal list of reports.
- Results: 87 reports were changed in this week, 60+ of them being identifiable as part of the Bug Day. 11 highlighted, 9 WORKSFORME, 3 INVALID, 1 WONTFIX, 1 DUPLICATE, 10 moved to other components (see Accurate bug triage metrics)
- Participation: 10 contributors declared, from which 4 were WMF employees (see Accurate bug triage metrics).
- New: FIXME
- Repeating: FIXME
- Mood: good collaboration during the Bug Day scheduled hours. Going for #wikimedia-office helped a lot isolating this activity.
- Documentation: No complaints received. Seems to be stable.
- Promotion: Email to bug reporters considered useful but we got 2 peoples replying that the URL was vague. Now we have a better URL showing only your personal results.
- Developer team: Yes, especially Dantman (talk · contribs) and Matma_Rex (talk · contribs) were involved and supporting. The Bug Day's scope was MatmaRex's idea.
- Organizers: We had to invest less time organizing and we obtained better results. Maybe we are onto something. :)
- Lessons learned:
- This was the first bugday in #wikimedia-office instead of #wikimedia-dev which was less noisy and allowed to explicitly welcome people entering the channel.
- Using #wikimedia-office requires checking first that there are no other office hours planned at the same time.
- Outreach to cardinal developers was successful; documentation was updated accordingly
- Having a prepared short list of reports to start with would be helpful, to be able to point new triagers to good tickets to start with.
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